FAQ + Policies
FAQ
Get answers to all your burning questions.
If you can’t find what you’re looking for, send me a message!
Policies
Learn about all of the policies in place that protect both me and my customers. Let’s do great things together!
about
Read more about the person behind the magic of Lucky 7 Creative and our creative mission.
FAQ
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Yes! Head on over to my commissions page to learn about my rates and commission process. If you have a project in mind that isn’t listed on the website, send me a message and let’s make something awesome together!
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Please read about my refund and return policy in the policies section below.
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Yes! As an artist based in the state of Utah, I do sell at in-person markets from time to time. Make sure to follow me on Instagram where I post about what markets I am vending at and I hope to see you there.
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While I think the look of displaying stationery products such as greeting cards and art prints is great, my goals for sustainability in my business take priority. I try my best to use sustainable materials in every step of my process, which includes packaging. I use materials such as tissue paper and paper clips to secure my items together, while also being able to be recycled or reused.
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Please read about my shipping policy in the policies section below.
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Due to the small size of my business, please be mindful of shipping times. I always aim to have orders shipped out no later than a week (7 days) after the order date. For commissions and custom projects, production and shipping times may vary, but please allow for at least 2 weeks of production time and 2 weeks of shipping time. Shipping cost is calculated by the size of packaging required to ship the order and the destination of the order. If you really need your order by a certain time, please just reach out and we can discuss faster shipping methods and see what we can do to make it happen! If there is an issue with the shipment of your order, please never hesitate to reach out and I would be happy to help.
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Lucky 7 Creative does not issue refunds of any kind. I always try my best to create clean and consistent results with my printing process, but due to the handmade nature of my products sometimes there is human error. If you are ever unhappy with the quality of your purchase, please reach out to discuss reprinting.
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One of my goals for Lucky 7 Printworks is to be as environmentally friendly as possible and I limit mass production as much as I can. To achieve this, I limit the amount of non-recyclable material in my shipping materials by using mostly paper. If you are in an area that recycles paper products, I highly recommend recycling the packaging or reusing it for another purpose.
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All items* in the Lucky 7 Creative shop are designed and hand-crafted by me! Due to the hand-crafted nature of the shop, items may not be 100% perfect. I always try my best to create clean and consistent results with my printing process, but sometimes there is human error. If you are ever unhappy with the quality of your purchase, please reach out to discuss reprinting.
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Deposit for services and custom commissions is required when the service agreement is sent over for signing. Remaining value owed is once the final artwork is approved.
Payments can be made via Venmo or my website.
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I love connecting with other creatives and being able to use our combined skills to create something next level. If you are another artist or organization who is interested in collaborating on a project, please send me a message or email!
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Use of my work without explicit permission is prohibited. If you are interested in using one of my designs for commercial work, for a tattoo design, or something else, please reach out to discuss licensing and payment.
Policies
Send me a message via the submission form by clicking the button below or email me directly at lucky777creative@gmail.com.
Contact
Learn more about the artist behind Lucky 7 Creative, how we got here, and our missions for the future.